Connoisseur’s Club
Frequency: Members will receive shipments twice a year, in May and October.
Allocation Options: Choose between a six or twelve bottle allocation.
Wines Included: Quartz Stone Chardonnay (May) and Gravel Quarry Cabernet Sauvignon (October).
Cost:
Six bottle allocations: R2142 to R2703.
Twelve bottle allocations: R4284 to R5406.
All prices include a 15% club discount.
Explorer’s Club
Frequency: Members will receive shipments quarterly, on the anniversary of signing up.
Allocation Options: A twelve bottle allocation.
Wines Included: Glen Carlou’s Grand Classique, Cabernet Sauvignon, Merlot, and Chardonnay.
Cost: Average of R2050 per shipment, including a 15% club discount.
Shipment Schedule:
Explorers Club: Quarterly.
Connoisseurs Club: Two shipments a year (May and October).
Wines Included: Specific wines will be detailed in the shipment notification prior to each delivery.
Limited Membership: The Connoisseurs Club has limited membership spots, while the Explorers Club is designed to maintain a curated experience for all members.
Cancellation: Members may cancel their membership at any time by notifying us in writing. Membership benefits will continue until the end of the current billing cycle.
These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Glen Carlou accessible at https://glencarlou.com.
Minors or people below 18 years old are not allowed to use this Website.
Other than the content you own, under these Terms, Glen Carlou (Pty) ltd and/or its licensors own all the intellectual property rights and materials contained in this Website.
You are granted limited license only for purposes of viewing the material contained on this Website.
You are specifically restricted from all of the following:
Certain areas of this Website are restricted from being access by you and Glen Carlou (Pty) ltd may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.
In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Glen Carlou (Pty) ltd a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.
Your Content must be your own and must not be invading any third-party’s rights. Glen Carlou (Pty) ltd reserves the right to remove any of Your Content from this Website at any time without notice.
Customer privacy policy
Glen Carlou shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
This Website is provided “as is,” with all faults, and Glen Carlou (Pty) ltd express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.
At Glen Carlou, we want you to be completely satisfied with your purchase. Should a refund be necessary, please note the following:
1.) Refunds are processed via our secure payment gateway, Paystack, and may take up to 14 business days to reflect in your account.
2.) Shipping costs are non-refundable. The shipping fee will be deducted from the original amount paid, and the remaining balance will be refunded.
3.) Glen Carlou is not liable for return shipping costs, unless the product was received damaged or incorrect.
For any queries regarding refunds, please contact us at hello@glencarlou.co.za
In no event shall Glen Carlou (Pty) ltd, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract. Glen Carlou (Pty) ltd, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.
You hereby indemnify to the fullest extent Glen Carlou (Pty) ltd from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.
If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.
Glen Carlou (Pty) ltd is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.
The Glen Carlou (Pty) ltd is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.
These Terms constitute the entire agreement between Glen Carlou (Pty) ltd and you in relation to your use of this Website, and supersede all prior agreements and understandings.
Credit card acquiring and security
Credit card transactions will be acquired for Glen Carlou via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.
Customer details separate from card details
Customer details will be stored by Glen Carlou separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za
These Terms will be governed by and interpreted in accordance with the laws of South Africa, and you submit to the non-exclusive jurisdiction of the state and provincial courts located in South Africa for the resolution of any disputes.
GLEN CARLOU VINEYARDS (Pty) Ltd
Simondium Road
KLAPMUTS
7625, South Africa
VAT No 4110158427
WCP/031241
Reg. No: 1996/006150/07
Ph. +27 (021) 875 5528
These Terms & Conditions govern all ticket purchases and attendance at the Glen Carlou Signature Day 2025 (“the Event”). By purchasing a ticket and attending, you agree to abide by the following:
For your safety and the safety of others, we strongly encourage all guests to make use of e-hailing or taxi services when travelling to and from the Event. Limited on-site parking is available, but responsible travel is advised.
Date & Time: Saturday, 8 November 2025, 12:00 – 16:00
Venue: Glen Carlou Estate, Simondium Road, Klapmuts, South Africa
Closing Time: The Event concludes at 16:00, with final departure required by 17:30.
Admission is strictly for adults only (18 years and above). Proof of age may be requested at the entrance.
No under-18s, including infants or children, will be permitted entry.
Entry is only granted with a valid ticket. A digital copy on your phone is sufficient; printing is not required.
Capacity: Attendance is limited to 100 guests to ensure an intimate experience.
Ticket Options:
Wine Club Members – R495 (includes welcome drink, unlimited walk-around tastings & canapés, and priority booking for vertical tastings and curator-led art sessions).
General Admission – R650 (includes welcome drink, unlimited walk-around tastings & canapés).
Booking: Tickets are available exclusively through the Glen Carlou online store. Early booking is advised.
Policy: All tickets are non-transferable and non-refundable. Each attendee must hold their own valid ticket.
All valid ticket holders will enjoy:
A welcome glass of Glen Carlou Cap Classique
Unlimited walk-around tastings of Glen Carlou wines
Canapés by Chef Eric Bertrand
Access to curator-led art sessions
Special Experiences (Limited Availability):
Vertical tastings with winemaker Johnnie Calitz or sommelier Stefan Reinmuth, exploring Gravel Quarry Cabernet Sauvignon and Quartz Stone Chardonnay vintages.
Access is limited and offered on a first-come, first-served basis.
Wine Purchases: Wines featured at the Event will be available for purchase at the estate.
Parking & Safe Travel: Limited on-site parking is available. Guests are strongly encouraged to use e-hailing or taxi services for safe and responsible travel.
Attire: Smart casual dress is recommended. Comfortable shoes are advised for moving between tasting stations and art spaces.
Dietary Requirements: A selection of vegetarian canapés will be available. Other dietary requests cannot be accommodated.
By attending, guests consent to being photographed or filmed. Images and recordings may be used by Glen Carlou for promotional, marketing, and archival purposes without compensation.
Guests are expected to enjoy the Event responsibly and respect staff, performers, and fellow attendees.
Glen Carlou reserves the right to refuse admission or remove any guest whose behaviour is disruptive, unsafe, or in breach of these Terms & Conditions.
Attendance is at the guest’s own risk.
Glen Carlou accepts no responsibility for personal injury, loss, damage to property, or death incurred at the Event, except where caused by negligence of the organisers.
Glen Carlou reserves the right to amend the Event programme, schedule, or format without notice.
In the unlikely event of cancellation, Glen Carlou will communicate directly with ticket holders. Refunds will be considered only if the Event is cancelled in its entirety.