Black Friday Terms and Conditions

These Terms and Conditions (“Terms”) apply to all promotions, discounts, and sales offered during our Black Friday campaign (“Promotion”). By participating in this Promotion, you agree to the following:

1. Promotion Period
The Promotion is valid from 2024/11/29 to 2024/12/02 (“Promotion Period”). Orders or purchases made outside this timeframe will not qualify for the discounted pricing or offers.

2. Eligibility
The Promotion is open to all customers aged 18 or older.
For online purchases, customers must ensure their delivery address is within our serviceable regions.

3. Discounts and Offers
Discounts are only applicable to specified products or categories as indicated.
Promotions cannot be combined with other offers, discounts, or vouchers unless explicitly stated.
All discounts apply to the retail price and exclude shipping fees, unless otherwise specified.

4. Availability
Products and offers are subject to stock availability.
We reserve the right to limit quantities per customer or transaction.
No rain checks or substitutions will be offered on sold-out items.

5. Orders and Payments
All orders must be placed through our website, email, or telephonically.
Payment must be completed during the Promotion Period to qualify for discounts.
Incorrect or incomplete payments will void the order.

6. Returns and Refunds
Items purchased during the Promotion are subject to our standard return policy, unless marked as “final sale.”
Refunds will reflect the amount paid after discounts.

7. Delivery and Shipping
A 7-10 working day lead time is applicable to this Promotion. Delivery timelines may vary due to high order volumes during the Promotion. 
Shipping fees are not discounted unless explicitly mentioned in the offer.

8. Changes and Cancellations
We reserve the right to modify or cancel the Promotion at any time without prior notice.
In the event of cancellations or modifications, no compensation will be provided.

9. Errors and Omissions
We are not responsible for any typographical or technical errors related to the Promotion.
If a pricing error is identified, we reserve the right to cancel the order and refund the amount paid.

For any queries, please contact us at [email protected] 

Terms and Conditions for Glen Carlou (pty) ltd

Introduction

These Website Standard Terms and Conditions written on this webpage shall manage your use of our website, Glen Carlou accessible at https://glencarlou.com.

Minors or people below 18 years old are not allowed to use this Website.

Intellectual Property Rights

Other than the content you own, under these Terms, Glen Carlou (Pty) ltd and/or its licensors own all the intellectual property rights and materials contained in this Website.

You are granted limited license only for purposes of viewing the material contained on this Website.

Restrictions

You are specifically restricted from all of the following:

• publishing any Website material in any other media;
• selling, sublicensing and/or otherwise commercializing any Website material;
• publicly performing and/or showing any Website material;
• using this Website in any way that is or may be damaging to this Website;
• using this Website in any way that impacts user access to this Website;
• using this Website contrary to applicable laws and regulations, or in any way may cause harm to the Website, or to any person or business entity;
• engaging in any data mining, data harvesting, data extracting or any other similar activity in relation to this Website;
• using this Website to engage in any advertising or marketing.

Certain areas of this Website are restricted from being access by you and Glen Carlou (Pty) ltd may further restrict access by you to any areas of this Website, at any time, in absolute discretion. Any user ID and password you may have for this Website are confidential and you must maintain confidentiality as well.

Your Content

In these Website Standard Terms and Conditions, “Your Content” shall mean any audio, video text, images or other material you choose to display on this Website. By displaying Your Content, you grant Glen Carlou (Pty) ltd a non-exclusive, worldwide irrevocable, sub licensable license to use, reproduce, adapt, publish, translate and distribute it in any and all media.

Your Content must be your own and must not be invading any third-party’s rights. Glen Carlou (Pty) ltd reserves the right to remove any of Your Content from this Website at any time without notice.

Your Privacy

Customer privacy policy

Glen Carlou shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

http://www.polity.org.za/attachment.php?aa_id=3569

No warranties

This Website is provided “as is,” with all faults, and Glen Carlou (Pty) ltd express no representations or warranties, of any kind related to this Website or the materials contained on this Website. Also, nothing contained on this Website shall be interpreted as advising you.

Limitation of liability

In no event shall Glen Carlou (Pty) ltd, nor any of its officers, directors and employees, shall be held liable for anything arising out of or in any way connected with your use of this Website whether such liability is under contract.  Glen Carlou (Pty) ltd, including its officers, directors and employees shall not be held liable for any indirect, consequential or special liability arising out of or in any way related to your use of this Website.

Indemnification

You hereby indemnify to the fullest extent Glen Carlou (Pty) ltd from and against any and/or all liabilities, costs, demands, causes of action, damages and expenses arising in any way related to your breach of any of the provisions of these Terms.

Severability

If any provision of these Terms is found to be invalid under any applicable law, such provisions shall be deleted without affecting the remaining provisions herein.

Variation of Terms

Glen Carlou (Pty) ltd is permitted to revise these Terms at any time as it sees fit, and by using this Website you are expected to review these Terms on a regular basis.

Assignment

The Glen Carlou (Pty) ltd is allowed to assign, transfer, and subcontract its rights and/or obligations under these Terms without any notification. However, you are not allowed to assign, transfer, or subcontract any of your rights and/or obligations under these Terms.

Entire Agreement

These Terms constitute the entire agreement between Glen Carlou (Pty) ltd and you in relation to your use of this Website, and supersede all prior agreements and understandings.

Credit card acquiring and security

Credit card transactions will be acquired for Glen Carlou via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details

Customer details will be stored by Glen Carlou separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Governing Law & Jurisdiction

These Terms will be governed by and interpreted in accordance with the laws of South Africa, and you submit to the non-exclusive jurisdiction of the state and provincial courts located in South Africa for the resolution of any disputes.

GLEN CARLOU VINEYARDS (Pty) Ltd

Simondium Road

KLAPMUTS

7625, South Africa

VAT No 4110158427

WCP/031241

Reg. No: 1996/006150/07

Ph. +27 (021) 875 5528