This policy should be read in conjunction with our privacy policy. The purpose of this policy is to describe what cookies are, what we use them for, and how you can manage them during your visit to or use of our website.

What are cookies

Cookies are small text files we place on your computer via your web browser or your mobile device when you visit pages on our website. These files do not contain personal data, but they do contain a personal identifier allowing us to associate your personal data with a certain device. Cookies will not harm your computer or device and are generally there to provide a better user experience.

Why do we use cookies

Cookies help us to improve our website and provide for a better user experience. We use cookies to learn more about the way you interact with our content and help us to improve your experience when visiting our website.

We will not use cookies to collect personally identifiable information about you. Cookies merely remember the type of browser you use and which additional browser software you have installed. They also remember your preferences, such as language and region, which remain as your default settings when you revisit the website. Cookies also allow you to rate pages and fill in comment forms. Some of the cookies we use are session cookies and only last until you close your browser, others are persistent cookies which are stored on your computer or device for longer.

We use different types of cookies on our website. Some of these cookies are placed by us, while others are placed by our third-party plug-ins, suppliers or advertisers, for example when you visit a page with videos embedded from or links to YouTube. These videos or links (and any other content from third party suppliers) may contain third party cookies and you may wish to consult the policies of these third party websites for information regarding their use of cookies.

We use the following types of cookies on our website:

  • essential cookies – these cookies allow our website to perform its essential functions. Without these cookies, some parts of our websites would stop working.
  • persistent cookies – these cookies monitor how our website is performing, and how you interact with it. We use them to know how best to improve our website or services.
  • functional cookies – these cookies remember who you are as a visitor to our website. We use them to remember any preferences you may have selected on our website, like saving your username and password or settings.
  • Session cookies – these cookies are erased when you close your browser. These types of cookies typically store information in the form of a session identification that does not personally identify you.
__utmzPerformancePersistent(Third Party)
To track nr of visitors to Glen Carlou restaurant pages who then convert to booking a table online1 Year
_utmaPerformancePersistent(Third Party)
To track how many users repeatedly book online on Dineplan via the Website3 Years
intercom-session-rc41wgs6EssentialSession(Third Party)
To provide customer support on the Dineplan widget enabled on the siteSession based
_gaPerformancePersistent(Third Party)
Google Analytics
Tracking of general website behaviour, visit analysis and real time reporting2 Years
wp-settings-time-5FunctionalPersistentGlen CarlouTo check customers local time zone1 Year
woocommerce_items_in_cartEssentialSessionGlen CarlouKeeping track of products added to customer cart 
wp_woocommerce_session_EssentialPersistentGlen CarlouReserving stock items if added to the Cart for 3 days3 Days
mailchimp_landing_sitePerformancePersistentGlen CarlouTracks email marketing campaign recipients clicking on emails and then visiting the website30 Days
wordpress_sec_EssentialFunctionalGlen CarlouTo provide protection against hackers, store account details.Session based
wordpress_logged_in_FunctionalFunctionalGlen CarlouTo keep registered users logged in.Session based
remember codeFunctionalPersistentFirst PartyTo help your browser remember the related password when returning to the website, and only if you selected ‘Remember Password’ in your browser when creating your account30 Days

Blocking our use of cookies

Most web browsers allow some control to restrict or block cookies through the browser settings. You can also delete cookies manually. You can read how to do this at Digital Trends.

When you disable cookies you may find this affects your ability to use certain parts of our website or services.

Review of our policy

We may update this policy from time to time in order to reflect any changes to the cookies we use. Any changes will be updated on this webpage. This policy was last updated on 30 June 2021.
If you have any questions about this policy, please contact us

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